Privacy Policy
This policy explains how Isha Gift Company collects and uses your personal information. We follow UK data protection law (UK GDPR and the Data Protection Act 2018).
Who is responsible for your data
Aisha Kazeem, trading as Isha Gift Company. Contact: info@ishagiftcompany.com
What we collect
- About you: your name, email address, phone number and delivery address.
- About the recipient: their name, age range, interests, tastes and any needs we should know about, such as allergies, plus the occasion and the date you need the gift by.
- Booking details: your budget, the service you chose and what we sourced.
- Payment records: that a payment was made and its amount. Card details are handled by our payment provider and never reach us.
- Messages: emails, texts or direct messages you send us.
- Website use: basic technical data such as pages visited and device type, if you accept analytics cookies (see Cookies below).
Why we use it, and our legal basis
| What we do | Legal basis |
|---|---|
| Run your booking: talk to you, source, wrap and deliver the gift | Contract |
| Take payment and keep financial records for tax | Contract and legal obligation |
| Respond to messages and complaints | Legitimate interests |
| Send marketing emails or messages | Your consent, which you can withdraw at any time |
| Understand how the website is used | Your consent, where cookies require it |
Information about the recipient
If you give us details about someone else, you confirm you are happy to share them for the purpose of choosing and sending their gift. We use these details only for that purpose.
Who we share it with
We share only what is needed, with:
- our payment provider, to take your payment
- couriers and postal services, to deliver the gift
- suppliers, if a gift is shipped directly to you or the recipient
- our website, form and email providers, who store the information you submit
We do not sell your data. Some providers are based outside the UK. Where that happens, they must protect your data to an equivalent standard.
How long we keep it
- Payment and booking records: 6 years, as required for tax and accounting.
- Recipient preferences and personal details: deleted 6 months after delivery.
- Messages and enquiries that did not become a booking: deleted after 12 months.
- Marketing contact details: until you unsubscribe.
Your rights
You can ask us to:
- give you a copy of the data we hold about you
- correct anything that is wrong
- delete your data, where we are not legally required to keep it
- restrict or stop how we use it
- send you your data in a portable format
- stop marketing, or withdraw consent you gave
Email info@ishagiftcompany.com and we will reply within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Keeping it safe
We use reputable providers, password protection and secure payment links, and we only keep what we need.
Children
Our services are for adults. We collect a recipient’s age range only to choose a suitable gift.
Cookies
When you first visit, we ask whether you accept cookies. Nothing is tracked until you click “Accept”.
- Always on: we remember your cookie choice in your browser so we do not ask again. This stores no personal information.
- Analytics (only if you accept): Google Analytics (cookies such as _ga) shows us how many people visit and which pages they use. Microsoft Clarity (cookies such as _clck and _clsk) shows us, anonymously, how people move around the site so we can make it easier to use.
- Advertising (only if you accept, and only when we run adverts): the Meta Pixel and Google Ads may be used to measure whether our adverts lead to bookings.
You can change your choice at any time using “Cookie settings” at the bottom of any page, or by clearing cookies for this site in your browser.
Changes
We may update this policy from time to time. The latest version is always on our website. Last updated: 5 October 2026.